Return Authorisation Form – Direct Imports

All goods returned to Direct Imports must be returned under our Return Authorisation Policy via our online Return Authorisation Form below.

The return process is outlined in our Return Authorisation Policy & Procedure Guides:
Consumer Electronics Policy & Procedure Guide

THIS IS NOT A CREDIT NOTE

Which are you?*
- A consumer
- A reseller
Your Details
Name
First Last
Address*
Street Address Address Line 2 City Region Post code Country
Phone Number*
Email Address*
Reseller Details
Store Name*
Store Address*
Street Address Address Line 2 City Region Post code Country
Store Contact*
First Last
Phone Number*
Email Address*
Store Reference Number*
Product Details
Product Code*
Model/Stockcode Number*
Product Description*
Quantity*
Please enter a number greater than or equal to 1.
Serial Number*
Date of Purchase*
DD slash MM slash YYYY
Direct Imports Invoice Number*
Unit Price*
Fault Description*
Copy of Receipt
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 1 MB.
Other Supporting Docs
Drop files here or

Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 1 MB, Max. files: 4.

Your Details